1. Overview
We aim to ensure customer satisfaction with DesignLens.ai. If you are not satisfied with your purchase, you may be eligible for a refund under the terms below.
2. Eligibility for Refunds
- • Refund requests must be made within 7 days of purchase
- • Refunds apply only to initial subscription fees, not renewals
- • Refunds are not available for accounts that have exceeded their plan usage
3. How to Request a Refund
To request a refund, contact our support team at support@designlens.ai with your account details and purchase receipt.
4. Refund Processing
Approved refunds will be processed within 5–10 business days to the original payment method.
5. Changes to Policy
We may update this policy periodically. Continued use of our services constitutes acceptance of the updated policy.